&magicnumber=25&category1=&category2=&category3=&category4=&category5=&question1=23.	Name the Big 2&question2=22.	Name one of the questions to create a discussion around at the end of the ILT. What benefits would you point out while facilitating? &question3=T-Mobile is focused on what type of customer? &question4=21.	Name 4 of the key points of the Services Summary screen, what benefits would you speak to while facilitating? &question5=24.	Name the Senior Instructional Designer /Content owner for QV 2.0 launch for Care&question6=18.	Name 3 additional key points to customer search. What benefits can you speak to from a facilitation standpoint? &question7=17.	True or False: With the QuikView 2.0 you can change rate plans&question8=19.	What are the 2 dates the changes will go live? &question9=15.	True or False: You can add and remove ban level features&question10=20.	What is the max number of search results? And what benefits would you speak while facilitating?&question11=12.	These types of addresses are subscriber specific, and are located under the Edit button next to the Subscribers panel once a specific subscriber is selected. &question12=11.	When you see a pencil next to a field, what add function does this provide? &question13=13.	The add and remove feature button is located under what section of the Services Summary screen? &question14=16.	True or False:  The cart displays a summary of all the feature changes made and can be used to re-cap&question15=10.	What is the name of the window that will pop up with the verification screen when a call is placed in a representative’s queue?  It allows you can view information about the customer’s experience in the SIVR, including the reason for their call, as soon as the call is sent to you.&question16=14.	True or False: Creating memos in Quikview is very similar to how they were created in Samson w/ QuikTool? &question17=8.	What shows you the date the customer will be eligible for full upgrade, months since last upgrade and will allow you to go directly to CIHU? &question18=7.	What is the name of the new bar that contains the four follow buttons; Account Review, Services Summary, Usage and Memos?&question19=9.	With searching for a billing name what can you now include to help narrow your search results?&question20=6.	This is a new window that allows you to see both detailed subscriber level information and BAN level information; including optional, mandatory, and included features also are able to view subscriber level handset information in addition to all of the above.       &question21=5.	What should now be created and viewed in QuikView, which was one of the most frequently asked for functions? &question22=4.	This is what allows you to select which subscribers you would like to see listed on all the other screens.  &question23=3.	Name all of the new changes&question24=2.	True or false you can sort by person or system generated memo?&question25=1.	Name the added functionality to customer search&answer1=Bring’ em N Keep' Em &answer2=a.	How do these chagnes affect our family focus?&answer3= Families &answer4=a.	It is a one stop shop, allowing you to see all options for both BAN and subscriber level information&answer5=a.	Jennifer Eder&answer6=a.	You can search by exact or partial Billing Name or Business Name, you can include zip code to help narrow the search results.&answer7=a.	False&answer8=a.	24th and 25th&answer9=a.	True &answer10=a.	600 &answer11=a.	PPU, User and E911 Address &answer12=a.	You can edit any given field with a pencil next to it instead of going through the account review screen. &answer13=a.	Optional Features Section&answer14=a.	True&answer15=a.	Customer Connection&answer16=a.	True&answer17=a.	Handset Panel&answer18=a.	The Global Navigation Bar&answer19=a.	Zip Code&answer20=a.	Service Summary&answer21=a.	Memos&answer22=a.	Pick List&answer23=a.	Updated Account Review Screen&answer24=a.	True&answer25=a.	Social Security Number&value1=&value2=&value3=&value4=&value5=&value6=&value7=&value8=&value9=&value10=&value11=&value12=&value13=&value14=&value15=&value16=&value17=&value18=&value19=&value20=&value21=&value22=&value23=&value24=&value25=&gamename=QuikView 2.0 &loadresult=Load Success!